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Orders List

The Orders (Payments) dashboard displays a chronological, paginated list of all customer transaction records for your active business. Sales orders list Each order lists details like:
  • Amount: Total paid by the customer, net volume, and fees.
  • Customer: Basic name and email details.
  • Status: The payment transaction state (e.g. succeeded, pending, failed, refunded, disputed).
  • Payment Method: Credit card brand, card last 4, Apple Pay, etc.

Order & Subscription Details

Clicking any order opens the detail panel showing the transaction’s full history:
  • Invoice: Download PDF invoice receipts.
  • Billing Address: View and update the customer’s billing address.
  • License Key: View any associated software license key issued for the purchase.
  • Add-ons & Seats: View child product add-ons and seat count adjustments.
  • Refund Details: Record, process, or track full and partial refunds.

Checkout Sessions

The Checkouts tab lists all checkout sessions initiated by customers (via shareable links or the API). A checkout session can have one of the following states:
  • PENDING: The session is active and awaiting customer payment details.
  • COMPLETED: The payment succeeded, and the transaction is committed.
  • EXPIRED: The session has timed out without a purchase.